Q & A

What is the program about?
The program combines Chinese language learning, life with a Chinese host family, and language and cultural exchange through everyday interaction.

Do I need teaching experience?

Formal teaching experience is not required. Experience spending time with children can be helpful. Patience, initiative, and an interest in communicating with children are important.

Would that be a problem if I cannot speak Mandarin at all ?

No.translator apps are helpful .

Could you tell me more about the Chinese host family in your program?

Sure. They are higher-class Chinese families, and they will provide  a comfortable living environment. Normally they have house keeper or  nanny at home .they do NOT expect our participants to do household chores or provide cleaning or domestic services for the host family.They expect the participant to be a big brother/sister to their children.The focus is on genuine communication, language & cultural exchange, and building a meaningful connection.

Why cannot I also find the host family from you on the forums/other platforms?

Many great host families only entrust the professional and trustworthy agency due to language and cultural differences.They place their trust in reputable agencies to handle all procedures. Additionally, Chinese families seek exceptional agencies to provide participants with comprehensive Pre-arrival & after-arrival Cultural and Daily Life Orientation, enabling a better adaptation to Chinese family life. This approach reflects the desire of Chinese families to minimize potential friction and conflicts during the interaction with the participants, emphasizing the importance of a holistic and well-managed experience.

Why should I choose your agency ?

Our agency has been in the  industry for the decade, specialized in cultural exchange with China ,and we have extensive experience in matching European participants with Chinese host families. We have a thorough understanding of the  expectations, and challenges involved in the process, allowing us to provide both host families and participants with the seamless experience.We have service personnel in numerous major cities across China and we own our Chinese brand –Rising Star, ensuring comprehensive support for participants throughout their stay. 
 We provide participants with highly practical and comprehensive Cultural and Daily Life Orientation . This includes online Orientation before arriving in China and offline Orientation (2-3 days) upon arrival. This ensures that participants are well-prepared for their experiences and have the necessary skills for a successful exchange.Within the first hour of applying, you will immediately experience our exceptional level of professionalism and dedication to providing top-notch service.

Can I still have my Kindergeld ?

Eligibility is determined by the responsible German authority and you can confirm the requirements directly with your Familienkasse. Normally you will have Mandarin class in college or language school. so, they can give you stamp on your Kindergeld form. 

Do you have host families located in Beijing or North of China?

Yes , of course. Our host families mainly located in Beijing , Shanghai , Chongqing…

Do you have host families located in small cities?

Yes we do. Just let us know your preferences

How to have the interviews with you or the host family ?

Normally we host video calls online

How do I know if I should join this family ?

Believe us , after reading their detailed form and having video call with them , you will know it from your heart.  

If I just want to apply for 6 month will you offer a flight ticket?

Yes , we will buy you flight ticket back home after your completion of the program.

Are there participant fees?
Star Exchange does not charge application or placement fees or deposits. Personal expenses and application-related costs remain your responsibility .

What expenses/costs do the participants have before they arrive in China but after successfully match with a host family?
* Fee for having your doctor complete a physical form (fee dependent on your doctor)

* Fee for obtaining a background check or criminal record check (fee dependent on your country/state of residence)

*fee for preparing your travel documents (e.g. the passport and the visa)

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What is Completion Goodwill Support?
It is support provided by the host family and will be specified in the agreement after successfully matching with a host family

Does applying guarantee a host family?
No. Matching depends on availability, timing, compatibility, and mutual agreement.

What else should I know ?
In our commitment to transparency and responsibility for each applicant, we are candidly sharing crucial insights often left unspoken by other organizations. If you are considering  our program, here are key considerations for your mental preparation:

* In Chinese households, mothers typically spend more time at home than fathers, making female participants more warmly received.

*Chinese parents value proactive engagement between participants and their children. Initiating conversations, even if the children aren’t eager to respond, is essential. If you find it challenging to speak to children, this might pose a difficulty for you.

* Considering cultural differences, individuals with extensive tattoos, smoking habits, excessive alcohol consumption, or highly unconventional hair colors may face challenges being perceived as suitable candidates by the majority of Chinese families.

* Most Chinese families impose curfew times for participants, aiming to ensure their safety to the best extent possible.
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These preferences reflect cultural expectations of some host families and do not represent requirements of the organization.for more useful info please contact us